| Description: | Every day, more businesses and consumers choose Ontrack Data Recovery over other data recovery service providers. The Ontrack Data Recovery Canada location serves customers in Toronto, Montreal, Vancouver, Winnipeg, Quebec, Ottawa and throughout Canada.
Data Recovery Services
Data Recovery Process
1. Free Phone Consultation
- Assess data loss to determine best, most cost effective solution and pricing options
- Provide data recovery service method and service level options
- Review pricing options including fixed, nominal evaluation fee and price range for data recovery service
- Deliver service agreement form detailing service and pricing options
Next, you decide if you’d like to proceed with pre-recovery evaluation based on the consultation.
Upon receipt of the signed service agreement, Kroll Ontrack Engineers begin the pre-recovery evaluation.
2. Pre-Recovery Evaluation
- Analyze media and damage to determine condition of data
- Deliver Verifile™ Online Report which allows you to view all of your recoverable files before deciding to proceed with data recovery service
- Report delivered in as little as 6 hours and typically within 24-48 hours depending on service level selected
- Provide guaranteed fixed price for data recovery service along with recovery service agreement form
The consultation and evaluation process enables you to make informed decisions about your data recovery needs.
3. Data Recovery Service
- Recovery of your data begins upon receipt of the signed service agreement form
- Engineers perform repairs and recovery of data using over 120 proprietary tools
- Using Ontrack Online™ you can track progress, status and ongoing details of your recovery service in real-time
4. Post-Recovery Support
- Deliver recovered data on media of choice (external hard drive, CD, DVD, tape, etc.)
- Return recovered data within time requested based on method and service level selected by you
- Provide simple instructions on how to access and re-install recovered data
- World-class customer service and technical support staff available for assistance
Data Recovery Software
Kroll Ontrack award winning data recovery software products are built on the same data recovery technology and techniques that make Ontrack® Data Recovery the world's most trusted data recovery solutions provider.
We offer free technical support for software products
When to Use Software
Depending on your data loss situation software is recommended only when your hardware or computer system is functioning properly. If your hard drive is making unusual noises (e.g. clicking), has been physically damaged or shows other signs of mechanical failure, Ontrack® Data Recovery services are recommended.
Do-it-Yourself Data Management Solutions
Select from one of the product categories below that best meet your needs and shop online for the version that’s right for you.
- Data Recovery and File Repair software - Ontrack® EasyRecovery™ is the brand everyone knows and trusts for their data recovery and file repair needs. It’s easy to use, effective and cost efficient and offers the widest range of solutions available from data restoration, file repair, file recovery and more.
- Exchange Email Recovery and Management - Ontrack® PowerControls™ is a powerful tool to search, recover and restore Microsoft® Exchange Server data. Find and restore email messages, mailboxes, attachments and more in minutes!
- SharePoint Recovery and Restoration - The Ontrack® PowerControls™ application for Microsoft® Office SharePoint® Server makes granular recovery of SharePoint items a much easier task. Find and restore SharePoint documents, lists, libraries and folders without performing a full site restore.
- Hard Drive Management - working with all the latest drive manufacturers, Disk Manager® was perfected as a hard drive installation tool. Data Advisor® is a disk diagnostic software that offers solutions for quickly and easily assessing the condition of your hard drive.
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